Customized Travel Experiences that meet the Customers expectations!
Customized Travel Experiences that meet the Customers expectations!
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Even in the age of online booking, travel advisors are a great source of trusted information and a wealth of experience. A professional travel advisor can make sure that your trip is tailored to you, assist you in case of unexpected problems, and help you anticipate potential issues in advance.
During the pandemic TA's continued to provide service to their clients, and assisted with cancellations and the refund process, providing reassurance in the midst of uncertainty and fluid changes. Dedicated Travel Advisors lost most of their earned commissions for most of 2020.
WHY WOULD YOU NOT WANT THEIR SERVICE?
Many customers don't understand that a Travel Agency doesn't set pricing, they act as a broker to purchase travel through suppliers who have lower, contracted rates. That pricing structure allows TA's to earn commissions from the suppliers.
What a customer pays for a travel package should never exceed the cost for a similar package. What a customer can expect is that options and inclusions for the package may be different because your Travel Advisor is going to sell based on your expectations, not offer you the least expensive choice which may result in you having a bad experience.
Managing a group, of any size requires a variety of skills. First and foremost, getting everybody to agree on the destination and choice of resorts when all travelers have different expectations.
We begin with providing the group leader options and information to help the decision-makers. Once a decision has been made, we will then announce the trip details to the people considering the trip with specific instructions for participating.
All Guests are treated as a respected customer and provided with expert service for the duration of the trip so the Group Host can enjoy their own travel without managing the group aspects.
The dynamics of travel have changed in 2020 due to the pandemic. Accordingly, we are implementing new procedures to ensure each of our customers have a safe and uneventful trip. Because of this, we will be introducing a new fee structure to cover the added services.
Discounts will be available for our VIP and Referred customers, and our valued Angie's List members.
Fees with groups are based on a variety of details:
Larger groups, such as wedding groups may work under a group fee paid by the group host, or opt for individual fees per reservation.
Many trip requests include multi-country or specialized itinerary preparation that is time consuming. Trips that fall into this category will be provided with an overall plan including anticipated fees based on the time we expect to complete the trip.
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